You can order at stores, pop-up events, and our online store.
The online store accepts orders 24 hours a day, 365 days a year, regardless of the once-a-month made-to-order period.

Orders can be placed at our stores, pop-up events, and online store.

[Stores and Pop-Up Events]
Some in-stock items, such as earrings, ear cuffs, and bracelets, can be taken home on the same day.
Items that are made to your size, such as rings, take approximately one month to complete.
Completed items can be delivered or picked up at the store.

[Online Store]
Orders are accepted during our monthly order period.
Outside of the order period, the "Add to Cart" button will be hidden, and purchases cannot be made.
However, some items, such as rental items, trays, and maintenance parts, can be ordered outside of the order period.

In principle, engraving is only available on K18 Classic Oval Rings. Currently, due to production management reasons, we are unable to engrave all products, so we have limited this to a select few.

There will be a special labor charge, but there are some products for which this is possible. Please contact us.

Please refer to our ring gauge rental service and how to measure your ring size . If you have any questions, please contact us.

Please contact the store where you purchased the product. We take responsibility for repairing products purchased from our store. Click here for the repair page.

As a general rule, we do not accept full orders, but we do accept semi-orders for some products, where we change the materials used in existing products. A special labor charge of [material cost + 20,000 yen or more] will be charged. Please contact us for more details.