{"product_id":"repair","title":"Repairs, resizing, and polishing","description":"\u003cp\u003e\u003cspan style=\"font-size: small;\"\u003e\u003c\/span\u003eHere you can have \u003cu\u003eitems purchased from our store\u003c\/u\u003e polished, have the size changed, or have broken jewelry repaired.\u003c\/p\u003e\n\n\u003cp\u003e The cost varies depending on the repairs required.\u003c\/p\u003e\n\n\u003cp\u003e If the product is damaged for no reason, such as being subjected to strong force, shortly after purchase, we will repair it free of charge as a manufacturing defect.\u003c\/p\u003e\n\n\u003cp\u003e Repairs and resizing are more difficult and time-consuming than making the item, but we will handle the job responsibly.\u003cbr\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cbr\u003e\u003cspan style=\"font-size: large;\"\u003e\u003c\/span\u003e [Estimated labor costs]\u003c\/p\u003e\n\n\u003cp\u003e\u003cspan style=\"font-size: small;\"\u003e\u003c\/span\u003e □ Re-polishing: 3,000 yen ~ (Labor costs vary depending on condition)\u003c\/p\u003e\n\n\u003cp\u003e □ Scratch removal \u0026amp; polishing: From 6,000 yen (Labor costs vary depending on the type of product and the condition of the scratches)\u003c\/p\u003e\n\n\u003cp\u003e □ Repair of damaged silver or brass earrings (single earring) or ring: from 3,000 yen\u003c\/p\u003e\n\n \u003cp\u003e□ Silver and brass ring resizing: from 4,000 yen\u003c\/p\u003e\n\n\u003cp\u003e □ Resizing of 18k gold rings under 1.5mm in diameter: from 4,000 yen (size up requires additional material fee)\u003c\/p\u003e\n\n\u003cp\u003e □ Resizing of 18k gold rings with a diameter of 2.0mm or more: 5,000 yen and up (size up requires additional material fee)\u003c\/p\u003e\n\n\u003cp\u003e\u003cbr\u003e \u003cspan\u003ePlease note that prices may change depending on the condition of the product, peak seasons, etc.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e \u003cspan\u003eThis price includes labor costs and shipping costs for returning the product to you.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cbr\u003e\u003cspan style=\"font-size: large;\"\u003e\u003c\/span\u003e [Points to note and points to keep in mind when repairing]\u003c\/p\u003e\n\n\u003cp\u003e □ Please note that when altering, the garment will be cut, joined, shaped, and finished again, so the texture may change slightly.\u003c\/p\u003e\n\n\u003cp\u003e □ For delicate items, we may make them from new materials.\u003cbr\u003e \u003cbr\u003e□ When sending us a ring, we recommend using Click Post, which has a tracking number, or Letter Pack, which is available at some convenience stores.\u003c\/p\u003e\n\n\u003cp\u003e □ When resizing a ring, we recommend measuring it with a ring gauge. If you do not have a ring gauge, you can rent one. The rental fee, including round-trip shipping, is 600 yen. If you rent one, you can return it together with the ring to be altered in the return envelope that came with the ring gauge.\u003c\/p\u003e\n\n\u003cp\u003e □ If there is an engraving, it may fade or disappear.\u003c\/p\u003e\n\n\u003cp\u003e □ \u003cu\u003eAlterations are only available for [zuzu \/ dzdz] products.\u003c\/u\u003e\u003cbr\u003e \u003cspan\u003eFor alterations outside of our store, please contact the brand or store where you purchased the item. We take full responsibility for altering [Dzu\/dzdz] products.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cbr\u003e\u003cspan style=\"font-size: large;\"\u003e\u003c\/span\u003e [Repair process]\u003c\/p\u003e\n\n \u003cp\u003e\u003cspan\u003e□ Please copy and fill out the information below and contact us at contact@dzdz.jp.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e \u003cspan\u003e□ We will reply to you with the repair fee and payment page. If you agree to the contents, please complete the payment procedure using the payment page we sent you.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e \u003cspan\u003e□ After completing the procedure, please send the ring to the specified address (we will contact you by email) (you will be responsible for the shipping costs).\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e \u003cspan\u003e□ Repairs will be completed within approximately 30 days of arrival (approximately one week depending on the work).\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e \u003ca href=\"mailto:contact@dzdz.jp?subject=%E3%81%8A%E7%9B%B4%E3%81%97%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B\u0026amp;\"\u003econtact@dzdz.jp\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e \u003cspan\u003e-- -- -- Content to copy -- -- --\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e \u003cspan\u003e●Products other than [zuzu \/ dzdz] are not eligible for alterations [Confirmed]\u003cbr\u003e\u003cbr\u003e ●Name【 】\u003cbr\u003e\u003cbr\u003e ●Purchase date [ ]\u003cbr\u003e (If you are unsure, leave it blank)\u003cbr\u003e\u003cbr\u003e ●Product name [ ]\u003c\/span\u003e \u003cbr\u003e(If you are unsure, photos are acceptable. Please zoom in and take multiple photos without getting too close.)\u003cbr\u003e\u003cbr\u003e ● Repair details [ (e.g., scratch removal and polishing)]\u003cbr\u003e\u003cbr\u003e ● (Please fill out only if you would like your ring repaired)\u003cbr\u003e Would you like to rent a ring gauge (for a fee)? (Example: Yes or No)\u003cbr\u003e\u003cbr\u003e ● (Please fill out only if you would like your ring repaired)\u003cbr\u003e Request for size change (e.g., changing from size 12 to size 15)\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003c\/p\u003e","brand":"づづ \/ dzdz","offers":[{"title":"Default Title","offer_id":51447899488539,"sku":"Zrepair","price":0.0,"currency_code":"JPY","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/6791\/6827\/files\/175227196.jpg?v=1765205301","url":"https:\/\/www.dzdz.jp\/en\/products\/repair","provider":"dzdz Online Store","version":"1.0","type":"link"}